Tuesday, July 5, 2016

HFM 11.1.2.4 database connection issue



Currently working with a client who have EPM 11.1.2.4 installed on Windows 2012 server with Oracle as the back end.

The HFM 11.1.2.4 environment came down couple of times during course of the month usually close to the end of the week.

A symptom noticed was that the database connections on Oracle Server were high and it was hogging the resources on the Oracle Server.

Working Oracle support , we found that there is an odd behavior with the HFM 11.1.2.4 (patch 201) where it does not close database connection once they are opened .

They filed a bug with Development and a merge patch
23527466MERGE PATCH FOR BUG 23218586 (Patch)
 was provided  which once when installed , fixed the issue and we did not notice anymore HFM server crash .



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